Support

At Medstar Diagnostics, we’re committed to making your experience as smooth and efficient as possible. Whether you’re a physician, medical assistant, or clinic administrator, our support team is here to help with everything from test scheduling to results access and technical issues.

How Can We Help You?

Scheduling & Appointments

Need to schedule diagnostic testing for your patients?
Our scheduling team will coordinate mobile visits directly to your practice.

Call: (212) 490-1900
Email: INFO@MEDSTARDIAGNOSTICS.COM

Test Order & Processing Support

Have questions about test requisitions, sample handling, or turnaround times?
Our operations team ensures every order is processed smoothly and accurately.

Email: SUPPORT@MEDSTARDIAGNOSTICS.COM

Technical Assistance

Experiencing issues with our portal or accessing diagnostic results?
Our technical support team is ready to assist with login issues, system errors, or usage questions.

Email: INFO@MEDSTARDIAGNOSTICS.COM
Hours: Mon–Fri, 9 AM – 6 PM